John is seeking assessment in the Emergency Department for diffuse abdominal pain. He becomes increasingly upset and agitated during what he feels is a lengthy wait time. His verbal and non-verbal cues appear to go unnoticed by the triage nurse. You, another staff nurse have identified the need to address the situation.
Game focus:
This virtual simulation game focuses on verbal de-escalation techniques as outlined by the American Medical Association (AMA).
Suggested target audience:
Nursing students enrolled in, or having completed mental health practicum.
Content developed by:
